The first was a friend of mine who has always thought he should insure his autos and home with me, but I was always a little more expensive. My friend was like most of us in that he bought insurance, but never read the policy to see what he was buying. What he had though came to light when he had a sewer line problem, a $10,000 repair bill, and no coverage. Right then he decided that I was worth the little extra money.
The second was an acquaintance who had liability and uninsured motorist coverage they had purchased on line. They were hit one day by another motorist and their car was undriveable. Unfortunately, the other driver took their time in reporting the accident to their carrier. My acquaintance called their own insurance carrier, but because they did not have collision coverage, they were told there was nothing they could do to help. They had to wait for the other party to report the accident and for that company to do an investigation. In this type of situation, the days add up quickly and having an agent can shorten this period as they can make the phone calls required to get things rolling.
Now might be a good time to see if you can lay your hands on a copy of your policy to review what it is you are paying for. I know that the language of insurance can sometimes seem foreign, so if you need someone to interpret for you, give me a call. (805)985-5488. Jim